We happily accept PayPal and credit cards. Please note that all PayPal payments are expected at time of purchase.

We're always striving to give our customers the best price possible, however as a small business it's not possible for us to offer multiple promotions or discounts on a single order. We encourage customers to compare the discount options, and choose the one that gives them the best price!

Each and every Baby Blossom product is carefully hand-assembled and shipped with new packaging materials to ensure it arrives safely.

Delivery confirmation is included in the shipping price and insurance is available upon request for an additional charge.

Once the package leaves our hands and is accepted at the shipping carrier, it is – quite literally – out of our hands, however we are always available to assist with delayed packages, and other postal issues.

For the rare instances where a package is returned to us as undeliverable, forwarding order expiration, or any other potential issues, we are happy to reship following this procedure:

- We will notify you that your gift has been returned and the reason it was returned (not picked up, refused, invalid address).

-You provide an updates mailing address to attempt redelivery

-We will repackage your gift in a new, clean shipping box with new packaging material

-We will send you an invoice for the actual postage to reship and a $15 re-processing fee

-Once the invoice is paid, we will re-ship your gift to the recipient

-If the invoice is not paid within 10 business days, the gift is considered unclaimed and becomes the property of Baby Blossom Company

If there is an event date quickly approaching, please contact us. We’ll do our very best to accommodate you!

Yes! Since our gifts are shipped directly to the gift recipient the majority of the time, the unboxing experience is something we prioritize. All of our bouquets arrive beautifully wrapped in cellophane and tied with a bow. Cakes are wrapped with protective wrapping to keep decorations in tact and undamaged. All of our packages are topped with branded tissue and a sticker so the recipient has the feeling of a true gift unwrapping experience.

If we’re delivering a gift, be sure to provide a personalized message and the recipient’s address. Don't forget to sign the card so they know whom to thank for the gift!

Receipts are not included in the package unless requested.

Our gifts are proudly handmade to order! Once you place your order, please allow 2-5 business days for production plus transit time for delivery (not including the day your order was placed). Bulk orders or customized gifts are subject to longer production times. 

If you’re in a pinch, email us at hello@babyblossomco.com, and we’ll see what we can do to accommodate your deadline. 

All sales on Baby Blossom handmade products (diaper cakes, gift boxes, baby bouquets) are final (but trust us, they'll love it). We don't accept returns, exchanges or cancellations. In the very unlikely event that your gift arrives in less than perfect condition or is incorrect, please notify us within 24 hours of delivery and we'll do our best to make it right! 

We do accept returns on Garden Shoppe Marketplace items. Returns must be made within 14 days of delivery. Items must be received back in original condition with all packaging and tags attached. Refunds are issued in the form of store credit.

No problem! Please send us an email at hello@babyblossomco.com with the recipient's zip code and we will be happy to assist you with upgraded shipping options.

If the order was already placed and you would like to upgrade, please notify us the same day the order is placed and we will assist with an upgrade as long as the gift is not yet in production.

A tracking number is generated once we print your shipping label, which happens the same day the gift ships. You will receive an email notification letting you know your gift has shipped and the tracking number will be provided. If you have not received a tracking email, please check your spam folder. If you still need assistance locating, shoot us an email at hello@babyblossomco.com and we are more than happy to assist.

We're so sorry to hear that. Unfortunately, if a delay happened on the postal carrier's part, it is out of our control and we cannot offer refunds for shipping costs at this time. Of course, if it's an egregious delay, please email us and we'll see what we can do.

We always recommend shipping to a secure, attended location. Unfortunately, this scenario is completely out of our hands and we cannot assist in recovering your package, but we've found that the following tips almost always recover a missing package.

- Check with neighbors and around your house to see if it was left in an unusual location.

- Check with your local post office to be sure it isn't being held for pick up. You can also request the GPS coordinates for the delivery to be sure it was delivered to the correct location.

-File a claim with the post office. We are more than happy to provide any information they need on our end as well.

In the rare situation that the post office is not able to locate your package, it is unfortunately beyond our control. Packages that are marked delivered but not received can be attributed to any number of things, including being stolen or lost. We are not able to refund or replace lost or stolen packages.

In order to deliver your gifts promptly, orders go immediately to production after they are placed, so we do not accept order cancellations. Please be sure to fully review review order details prior to submitting. If you need to make any changes to the address, gift message, or any other order details, please contact us ASAP and we will do our best to revise your order prior to shipping.

We are happy to provide a quote to ship internationally! Please email us with a list of the items you would like to purchase as well as the shipping country and zip code.

Please note, that when shipping internationally, Baby Blossom Co. holds no liability for the package once it leaves our hands. This includes delays in transit, customs fees or holds, and lost or stolen packages. By placing an international order, you are agreeing to these terms.